99spin takes the protection of every member's personal data seriously. This document transparently explains how we collect, use, and safeguard your information in accordance with Malaysian law.
Six core principles that guide how we handle your personal data every day
99spin fully complies with the Personal Data Protection Act 2010 (PDPA) Malaysia – the primary legislation governing the processing of personal data in our country. This means the collection, storage, and use of your data is carried out within a recognised legal framework, not merely as an internal policy. Your rights as a data subject are protected under Malaysian law.
All information transmitted between your device and the 99spin — including login credentials, payment information, and personal data — is protected by 256-bit SSL encryption. This is the same level of encryption used by leading Malaysian banking institutions such as Maybank and CIMB. Encrypted data cannot be read by any unauthorised party, even if intercepted.
99spin has never sold, rented, or traded member personal data to any third party for commercial purposes, and we never will. This is our absolute commitment. Your data is shared only in strictly limited circumstances — such as with payment service providers to process deposit transactions via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX — and only to the extent necessary for those purposes.
Every member 99spin have the full right to access their personal data held by us, request corrections to any inaccurate information, and apply for data deletion in circumstances permitted by law. You also have the right to withdraw marketing consent and restrict how we use your data for specific purposes. Contact us at support@99spin.best to exercise any of these rights.
Your personal data at 99spin stored on servers protected by strict access controls. Only 99spin staff with a legitimate operational need are permitted to access member data, and every access is logged and audited on a regular basis. We limit how long data is retained — data that is no longer required for service or legal compliance purposes is deleted on a defined schedule.
In the event of any security incident affecting members' personal data 99spin, we are committed to notifying affected members within the timeframe required by law. We will also take immediate remedial action, investigate the cause of the incident, and put preventive measures in place to ensure it does not happen again. Transparency in such situations is our priority.
Contact us if you would like to know more about how 99spin handles your data.
This Privacy Policy describes the practices of 99spin concerning the collection, use, disclosure, and protection of personal data of members using our platform at https://99spin.best. We are committed to safeguarding your privacy and ensuring that all information you share with us is handled responsibly, transparently, and in accordance with applicable Malaysian law.
This Privacy Policy applies to all individuals who register an account, browse, or use any part of the platform 99spin whether via a web browser on a desktop, mobile phone, or any other device. By using our platform, you agree that your personal data will be processed in accordance with this Privacy Policy.
This Policy should be read together with the Terms and Conditions 99spin as well as our Responsible Gaming Policy. Should there be any conflict between these documents regarding privacy matters, this Privacy Policy shall prevail.
As a data controller under Personal Data Protection Act 2010 (PDPA) Malaysia, 99spin is fully responsible for processing members' personal data in accordance with the principles established under the Act — including the general principle, notice and choice, disclosure, security, integrity, access and correction, and data transfers.
Quick summary: We collect only what is necessary, we keep your data secure, we do not sell your data, and you may request to view, correct, or delete your data at any time.
99spin collect personal data only to the extent necessary to provide platform services, meet legal compliance requirements, and protect members' interests. The following are the categories of data we collect:
99spin use members' personal data only for legitimate and transparent purposes. We will not use your data for purposes unrelated to platform services without your prior consent. The primary purposes for data use are as follows:
99spin does not carry out any automated profiling that produces decisions with legal or similarly significant effects on you without human intervention.
99spin do not sell, rent, or disclose members' personal data to any third party for their own commercial purposes. Data disclosure is limited strictly to the following situations:
All third parties that receive data from 99spin bound by strict data protection agreements and are not permitted to use that data for any purpose other than what has been specified.
Important: Your data is never sold, shared for third-party advertising purposes, or disclosed to any company unrelated to the provision of 99spin.
The security of your personal data is our top technical and operational priority at 99spin. We implement multiple layers of protection to keep your data safe from unauthorised access, modification, disclosure, or destruction:
Regarding data retention periods, 99spin retain members' personal data for as long as the account remains active and for the period required by Malaysian law following account closure — typically 7 years for financial records in accordance with tax and AML compliance requirements. After this period, data will be deleted or anonymised.
Under Personal Data Protection Act 2010 (PDPA) Malaysia, as a data subject, you have the following rights which 99spin committed to fulfilling them:
You have the right to request and receive a copy of the personal data held by 99spin about you. Requests can be submitted by email to support@99spin.best and will be processed within 21 business days in accordance with PDPA requirements.
If you find that the personal data held by 99spin is inaccurate, incomplete, or out of date, you have the right to request a correction. We will update your data within a reasonable timeframe and notify you once the correction has been made.
You may withdraw your consent to receive marketing communications from 99spin at any time via your account settings or by contacting us. This withdrawal does not affect data processing that is necessary for account operations.
In certain circumstances permitted under the PDPA, you may request the deletion of your personal data from 99spin. Please note that certain data may need to be retained to fulfil legal obligations, such as financial record-keeping requirements, even after a deletion request has been made.
If you believe that 99spin has violated your privacy rights under the PDPA, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP). We encourage you to contact us first so we can resolve the matter directly.
To exercise any of the above rights, please contact our privacy team at support@99spin.best by providing your full name, registered phone number, and the nature of your request. We will verify your identity before processing any request relating to personal data.
Platform 99spin uses cookies and similar tracking technologies to enhance the user experience, maintain account security, and understand how members interact with our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of the platform 99spin. For more information on managing cookies in popular browsers such as Chrome, Safari, or Firefox, please refer to the respective browser's help guide.
Platform 99spin is NOT suitable and not permitted for individuals under the age of 18. We do not knowingly collect personal data from children or minors.
If you are a parent or guardian who discovers that your child has registered an account at 99spin without your knowledge, please contact us immediately at support@99spin.best with the relevant account details. We will investigate promptly, terminate the account, and delete all collected data. Any credit balance constituting real funds will be returned via an appropriate method once the investigation is complete.
Important Notice: It is the responsibility of parents and guardians to ensure that children do not access online entertainment platforms such as 99spin. Please use parental control software on devices shared with children to prevent unintended access.
99spin reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Last Updated" date at the top of this document will be revised whenever changes are made.
For significant changes that affect your privacy rights, 99spin will notify members via in-platform notifications or email to your registered address at least 14 days before the changes take effect. This gives you sufficient time to review the changes and decide whether you remain comfortable using our platform.
Continued use of the platform 99spin after the date a change takes effect will be considered your acceptance of the amended Privacy Policy. If you do not agree with any of the changes, please close your account before the change takes effect.
For any enquiries, requests, or complaints relating to this Privacy Policy or the way 99spin handling your personal data, please contact us through the following channels:
Our team will acknowledge receipt of your request within 3 business days and will endeavour to resolve it within the timeframe stipulated by Malaysia's PDPA. For complex requests or those requiring in-depth review, additional time may be needed and we will notify you accordingly.
We take every privacy enquiry seriously and are committed to responding in a transparent, helpful, and timely manner. Your trust in 99spin is the foundation of our business, and we take this responsibility seriously.
Contact us at support@99spin.best for any enquiries relating to your data privacy. We aim to respond within 3 business days.
Simple answers to the most frequently asked questions about privacy and personal data at 99spin
This Privacy Policy should be read together with the Terms and Conditions 99spin. Both documents together form the complete agreement between you as a member and 99spin as the platform operator. Please ensure you have read and understood both documents before using the platform.
We continuously update our policies to ensure compliance with the latest laws and industry best practices.
Read Full Terms & Conditions99spin cares about the well-being of its members. We provide self-control tools – daily deposit limits, betting limits, loss limits, and account pause options – to help you stay within comfortable and responsible boundaries.
For individuals aged 18 and above only. Need support? Contact Talian Kasih: 15999 (free, 24 hours).
Responsible Gaming ToolsWe understand that trust cannot be demanded — it must be earned through action. At 99spin, every technology, operational, and policy decision we make is designed with member data security as the priority. Register today and enjoy an online entertainment platform that takes your privacy seriously.